Return Policy
RETURNSWe have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@ashaprojectindia.com. Please note that returns will need to be sent to the following address ONLY AFTER RETURN APPROVAL BY THE COMPANY:
Asha Project
137 South Broad St
Cairo, GA 39828 United States
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Return shipping labels are only provided for defective or incorrect products. For products wished to be retuned due to preference or other personal reasons should, the customer is responsible for paying shipping. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take longer than expected.
You can always contact us for any return questions at hello@ashaprojectindia.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@ashaprojectindia.com.